Strategic and tactical business planning contributes to short- and long-term success. Your technology plan should follow your business plan. But what if your goals become disrupted in the short term and these events have long-term effects? Think 9/11, smartphones or COVID-19, and consider if things will go back to the way they were. We’ll consider the impact of remote work, security risks, collaboration tools, VOIP and other tools your team requires. How can you manage your various applications and meet your business plan goals? Find out about how technology planning works in the new normal.