The below schedule reflects estimated times. Actual speaking times may vary.
| 8:00 AM | 8:50 AM | Railroad Commission of Texas Overview and Update |
| 8:50 AM | 9:05 AM | BREAK |
| 9:05 AM | 10:10 AM | GASB |
| 10:10 AM | 10:15 AM | BREAK |
| 10:15 AM | 11:05 AM | Customer Service in Challenging Times with Uncollectible Accounts |
| 11:05 AM | 12:15 PM | LUNCH BREAK |
| 12:15 PM | 1:00 PM | Race, Gender, and Sexual Orientation in the Workplace |
| 1:00 PM | 1:15 PM | BREAK |
| 1:15 PM | 2:10 PM | Financial Audits of the Future |
| 2:10 PM | 2:20 PM | BREAK |
| 2:20 PM | 3:15 PM | Planning for Extraordinary Events and their Impact on Utilities |
| 3:15 PM | 3:30 PM | BREAK |
| 3:30 PM | 4:10 PM | Industry Staffing in a Remote Working Era |
| 4:10 PM | 4:15 PM | BREAK |
| 4:15 PM | 5:10 PM | ESG Reporting |