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Live Webcast Replay

Maintaining a Harmonious Working Environment

Total Credits: 4 including 4 Personnel/Human Resources - Non-technical

Average Rating:
ACPEN Industry Institute |  Human Resources |  Professional Development
Mike Mirarchi
Course Levels:
4 Hours
Access for 90 day(s) after program date.

Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


The role of HR Professionals includes coaching leaders to actively enforce and comply with all policies designed to maintain a harmonious working environment.  Critical to maintaining harmonious working environment are that employees have high self-esteem, are treated with respect, and work in a safe, non-violent setting.  HR Professionals will learn how to coach leaders to take appropriate action and deal effectively with discriminatory comments, sexual harassment, and threats and acts of violence.


Basic Course Information

Learning Objectives
  • How to coach your leaders in effective employee relations practices that minimize employer and personal liability
  • Scripted responses to use in sensitive employee relations situations
  • How to avoid senior managers saying to HR “You should have anticipated this” after an avoidable legal claim

Major Subjects
  • Preventing offensive or hostile working environment claims
  • How to disassociate yourself from discriminatory comments
  • How to handle discriminatory comments or jokes made by subordinates, peers, senior leaders, non-employees and VIP visitors
  • How to address potential sexual harassment situations
  • Proper initial response to sexual harassment complaints
  • Procedures for investigating and resolving sexual harassment complaints
  • Responding to early warning signs of workplace violence
  • Responding to threats of violence
  • Conducting threat assessments
  • Minimizing employer and personal liability for incidents of violence

Course Materials


Mike Mirarchi's Profile

Mike Mirarchi Related seminars and products: 8

Michael J. Mirarchi is recognized as a leading expert in employment-related lawsuit prevention. As an Employee Relations Counselor, he is dedicated to helping employers stay litigation-free. Drawing from over 30 years of experience in employment and labor law, as an employer defense attorney and as a Human Resources Vice President, he developed a unique litigation-avoidance program. Through it, participants acquire significantly increased practical knowledge and a higher level of confidence in addressing employee relations issues than they have ever had before. He has presented his “Reset the Clock” program over 1,200 times to more than 28,000 leaders at employer facilities across North America. Mr. Mirarchi believes that the vast majority of leaders want to exercise their abilities with fairness, integrity and professionalism. Nevertheless, if you lead people long enough, there are plenty of opportunities to run into potential liability situations. In these situations, leaders who know what to do and how to do it have a tremendous advantage over those who don’t, in avoiding lawsuits. He has presented the HR Professional version of this program for SHRM Chapters across the country, annually for Dallas HR. In 2013, Mike was recognized as the first inductee into the HRSouthwest Conference Speaker Hall of Fame. Over the last 25 years, he has consistently been one of the highest-rated speakers, excelling in content, professionalism and delivery. In conjunction with various employer, industry and professional associations, he has conducted live TV broadcasts, webinars and on-line employee relations programs, in addition to presenting at their regional and national conferences. Mr. Mirarchi has a B.S. in Business Administration and a Law Degree from Seton Hall University.



Sat, Apr 24, 2021 - 01:00pm to 04:27pm CDT
Wed, May 05, 2021 - 09:00am to 12:27pm CDT
Fri, May 21, 2021 - 01:00pm to 04:27pm CDT
Sat, Jun 05, 2021 - 09:00am to 12:27pm CDT
Thu, Jun 24, 2021 - 01:00pm to 04:27pm CDT
Fri, Jul 09, 2021 - 09:00am to 12:27pm CDT
Tue, Jul 27, 2021 - 01:00pm to 04:27pm CDT
Thu, Aug 05, 2021 - 09:00am to 12:27pm CDT
Tue, Aug 17, 2021 - 01:00pm to 04:27pm CDT
Thu, Sep 02, 2021 - 09:00am to 12:27pm CDT
Wed, Sep 15, 2021 - 01:00pm to 04:27pm CDT
Thu, Oct 14, 2021 - 09:00am to 12:27pm CDT
Sat, Oct 23, 2021 - 01:00pm to 04:27pm CDT
Thu, Nov 11, 2021 - 09:00am to 12:27pm CST
Wed, Nov 24, 2021 - 01:00pm to 04:27pm CST
Mon, Dec 13, 2021 - 09:00am to 12:27pm CST
Wed, Dec 29, 2021 - 01:00pm to 04:27pm CST

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation None
Designed For All Professionals
Original Recording Date 08/14/2018
Yellow Book No
Course Developer Michael J. Mirarchi
Date Added to Catalog 02/20/20

Additional Information

Complaint Resolution Policy Please contact Anne Taylor for any complaints., (972-377-8199).
Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

Instructional Delivery Method Group Internet Based

Promo Video



Overall:      4.7

Total Reviews: 10


Alexis S

"I appreciate the presenters skills and teaching through example is engaging. I will look for more courses where he is a presenter."

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